Possible Technical Errors in game

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23 comments

  • Dianne Adamek

    Hello...cannot get banners??

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  • Ibrahim faruq olamilekan

    Tried to log in when it get to intantiating assat it shut down

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  • Luc brusselmans

    I have the same problem as Ibrahim. Game startend downloading an update but, as far as I could see, did not finish it.

    now the game doesn’t get past instantiating assets, but crashes.

    reinstalling does not solve the problem

    luc brusselmans

     

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  • Seanschiemann

    In also having the same issue. Game loads half way then it says critical error try restarting device then opening game. I tried same message, tried to uninstall and reinstall same issue. Clear cache same thing. My guild members are also having the same issue and we are competing in legendary class of the regatta.

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  • Fabricio zanella gonçalves

    Meu jogo fecha na atualização favor ajudar ja reinstalei e nada do jogo logar

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  • B G

    The same problem, game loads about 70% and then critical error and crash. Tried multiple times, turned off the phone, etc. Nothing helps

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  • Ed02341

    The same problem, game loads about 70% and then critical error and crash. Tried multiple times, turned off the phone, etc. Nothing helps

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  • Rick Linington

    Is anyone even able to play the game ?

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  • Seanschiemann

    From what i heard rick all the servers are down. They said they are still working on getting the servers back up. However long that is supposed to be.

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  • Rick Linington

    Ok thank you for your response

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  • Sbayne71

    Haven’t been able to get online all day bad for game.

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  • Роман

    со вчерашнего дня не могу войти в игру, что только не делал, выбивает критическую ошибку и все тут

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  • Alatar

    You guys must really be sweating 😰 and under a lot of pressure to get things back up. 🤬  Sorry hurry up already! 🤨

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  • Steevk60

    I just updated to 1.79.1. The game is crashing when getting to 75 % on downloading assets.    Now I am no longer able to get beyond that point. On IOS.

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  • Deanna Caulfield

    Same here.

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  • Jorge

    I’ve been having the same crashing issue for about 16+ hours so far. Loads about 70-80% of the way then crashes out.
    I’ve updated the game, deleted and reinstalled the app but the issue is still there.
    I’m actually scared that deleting the app and reinstalling it deleted my progress; as it shows the very first part of a level 1 character when starting the game right before crashing.

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  • aha

    adventure mode

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  • Steevk60

    - Jorge- that is exactly why I was afraid to uninstall and try the re-install. The good news is that if you know your user ID, you should be able to reclaim everything via Gamecenter. At least that is what is mentioned in game. I have not had to test that yet.

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  • Steevk60

    I did receive a reply to my Support Ticket:

     

    Hello Hero!

    Thank you for contacting us.

    Our server is experiencing technical difficulties, we think the orcs have decided to play tricks on us, which may prevent players from accessing Guild of Heroes at the moment. We can assure you that our team is working hard to investigate the source and that we hope to have you back adventuring as soon as possible! 
    Thank you for your support and patience! 

    Kind Regards, 

    Guild of Heroes Support

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  • aha

    ID:23229030
    Adventure mode,character can not be found.

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  • Ben Ramey

    Where do you send support ticket to?
    I can't send to any address if found so far.
    My provider claims the emails don't exist

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  • Ric Burge

    I don't like the wait time for the free gold.
    It was better before, when I didn't have to wait for 5 hours.

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  • Cedric Gross

    Are you ever going to address the issue of way too high lvl pets in regatta. How can you just let them play with pets that are 12 LVL’s HIGHER THAN THEIR OWNER.

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